Privacy Policy

1. Introduction

BlueHarborStudio ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our procedures for handling your information when you engage with our website blueharborstudio.site or make use of our yacht charter services.

By utilizing our offerings, you're agreeing to the data handling practices described in this document. This policy adheres to pertinent privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Take part in surveys or promotions

This data may encompass:

• Your name and communication details (email, telephone, postal address)
• Financial details (handled securely by external payment service providers)
• Preferences and specifications for your charter
• Secondary contact details
• Food selections or health-related information (if supplied)

2.2 Automatically Collected Information

As you browse our website, we automatically capture certain details regarding your device and browsing activities:

• IP addresses and geolocation information
• Types and versions of browsers
• Page views and duration of website visits
• Sites that referred you to us
• Device details (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To amplify your experience on our site, we employ cookies and analogous tracking methods. These are utilized for:

• Storing your initialized settings
• Analyzing site use and functioning
• Presenting customized content to you
• Augmenting our offerings

Your preferences on cookies can be managed through your web browser settings or our consent banner for cookies.

3. How We Use Your Information

Our purposes for collecting your details include:

• Service Provision: Facilitating yacht charter services, processing reservations, and communication about your bookings
• Client Support: Offering help and responding to your issues
• Financial Handling: Conducting financial transactions and managing accounts
• Security: Ensuring safe operations and safeguarding against deceptive conduct
• Promotion: Dispatching promotional messages and updates if you permit
• Site Enhancement: Evaluating browsing activities to refine our web presence
• Legal Adherence: Obeying relevant legal and regulatory requirements

4. Disclosure and Sharing of Information

Your personal data is neither sold, exchanged, nor lent to outside parties. However, we may share your information under these conditions:

4.1 Service Partners

We might divulge information to third-party partners who support us with processes such as payment facilitation, website hosting, email dissemination, performance analytics, or client service.

4.2 Legal Obligations

We might have to release your details due to legal imperatives or when responding to legitimate requests, court summons, emergency situations, or examinations of possible unlawful conduct.

4.3 Business Changes

Your information might be a part of assets transferred if there's a business reorganization, such as mergers or acquisitions.

5. Data Security

To safeguard your private information from unsanctioned access, alterations, exposure, or destruction, we employ apt technological and organizational strategies. Such methods comprise encryption, secured servers, controlled entry, routine checks, and training sessions for our team.

We strive to protect your information, but no form of data transmission or electronic storage on the web can be assured to be invulnerable.

6. Data Retention

Your personal data is maintained only as long as necessary for the reasons it was accrued or as mandated by legal guidelines. Typical retention spans might be:

• Charter bookings: 7 years for tax/legal purposes
• Marketing communications: until you choose to withdraw or erase your details
• Site analytics: 26 months
• Customer interaction: 3 years following the last engagement

7. Your Rights and Choices

You hold rights such as accessing, amending, removing (as allowed by law), transferring your data, opting out of marketing communications, and adjusting cookie configurations. Get in touch using the details below to exert your rights.

8. Services by External Parties

8.1 Google Analytics

To evaluate site usage, we use Google Analytics. You can refuse participation via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms with their privacy practices may appear on our website.

8.3 Payment Processors

Financial transactions are managed by third-party payment processors compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Data Transfers

Your details may be processed in countries other than Spain. We enforce suitable protections parallel to relevant privacy legislations.

10. Children’s Privacy

We do not target or purposefully collect personal data from children under the age of 13. If it's brought to our attention that a minor has submitted their data, we urge immediate contact with us.

11. Changes to This Privacy Policy

Modifications to this Privacy Policy may be made to mirror changes in how we handle data or alterations in legal requirements. We will communicate changes through an updated policy on our site, emails to our users, or a notification on our webpage. Continuing to use our site after such changes means you accept the revised terms.

12. Contact Information

For inquiries or more information about our Privacy Policy and data handling, please reach out:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent policies of Google Ads. Your cookie/tracking preferences can always be altered in our cookie settings.